Frequently Asked Questions for Landlords
What is the Off Campus Living Program?
The Off Campus Living program is designed to assist students in sourcing housing off campus. We connect students who are looking for places to live, with landlords who have rental listings on our website. We provide resources for both landlords and students to make renting experiences pleasant.
How do I list on the website?
To list on our website, please see our "Get Listed" tab under the "For Landlords" menu for a detailed step by step guide.
How much does it cost?
Option 1 - A non-refundable fee of $30.00 covers the registration of one (1) unit for a consective period of 4 months from the time the listing is published to the website. Throughout the consecuitve 4 month period the accommodation can be reposted at any time for no additional charge.
Option 2 - A non-refundable fee of $55.00 covers the registration of one (1) accommodation for a consecutive period of 12 months. Throughout this period, the accommodation can be reposted at anytime at no extra charge.
How do I pay?
- By cheque (payable to Nipissing University) to Nipissing University c/o Off Campus Living, 900 Gormanville Drive, North Bay ON P1B 9V2.
- You can stop by the Finance office (F216) in person to pay with cash or debit card.
- We have an online payment option, the link to which will be distributed via email to anyone who creates a listing.
What if I have posted on the Off Campus Living site before?
Many users post with us more than once, if you have posted the previous year and would like to post again, let us know and we can reuse and update your listing. This makes for a quick and easy set up. If you have not posted a new listing or updated a listing with us in over 2 years, please note that your listing will not exisit anymore and will have to be created again.
I just rented out my rental space, what happens to my lisiting?
Once your space is rented, please let us know. When notified we will mark it as 'unpublished' and it will go into the backgrounf of our online database, and will no longer appearing on the site. This means that whenever you want to repost the listing, we can simply publish your advertisement again (pending payment).
What’s the difference between making an account online and submitting an application in person or over the phone?
When you make an account online, you set up your own rental listing, giving you access to change it whenever you would like. When you submit an application to us, we make the rental listing for you. To change anything on the advertisement, you must call or email us with your request and we will edit it as soon as possible.
I made an account but can’t sign in?
Before you are able to access your account, our office must approve it first. This could take a few days as we have not physical office and is only staffed a few days a week. If you have not received approval in a week, there may be various reasons for that. First off, check your junk mail folder for the approval email, sometimes the email is detected as spam and does not end up in your inbox. Secondly, check your username and password. If you cannot log on to your account, the username or password may be faulty. If this is the case, call or email us and we will review your information and give you a new username or password. Lastly, your account may have been flagged as spam by accident, in a case like this, call or email us with your full name, and username, and we will rectify this poblem.
What can I do if I run into trouble with my tenant?
The Off Campus Living program can’t offer legal help directly, but if you have any issues or concerns contact us and we will point you to the appropriate resource. We have various legal resources that can inform and assist landlords and students on what to do in certain situations.